Privacy policy

I & J PLUMBING SERVICES LLC ("Ijplumbsvc", "we", "us") operates ijplumbsvc.shop. This policy explains what personal data we collect, why, and your rights under the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information we collect

• Order details: name, email, phone, shipping address.
• Payment data: processed directly by our payment providers (Stripe, PayPal). We never receive or store your full card number.
• Support messages: the content of enquiries you send us.
• Usage data: basic analytics such as pages visited and device type, used to improve the site.

How we use your data

• To process and ship your orders and provide customer support.
• To send transactional emails (order confirmations, shipping updates).
• To comply with legal, tax and accounting obligations.
• To prevent fraud and secure the website.

Legal bases (GDPR)

We process data to perform our contract with you (fulfilling orders), to meet legal obligations, and on the basis of our legitimate interests in running a secure, functioning store. Where required, we rely on your consent — for example, marketing emails — which you can withdraw at any time.

Sharing your data

We share data only with service providers who help us operate: payment processors (Stripe, PayPal), shipping carriers, email delivery (e.g. Resend) and hosting providers. We do not sell your personal information.

Data retention

We keep order records for as long as needed to fulfill orders and to meet legal and tax requirements, then delete or anonymize them.

Your rights

Under GDPR and CCPA you may request access to, correction of, or deletion of your personal data, object to certain processing, and request data portability. California residents may opt out of the "sale" of personal information — note that we do not sell it. To exercise any right, email support@ijplumbsvc.shop.

Cookies

We use essential cookies to run the cart and checkout, and limited analytics cookies to understand site usage. You can control cookies through your browser settings.

Contact

Data controller: I & J PLUMBING SERVICES LLC, 3849 NW 4th St, Lauderhill, FL 33311, USA. Email support@ijplumbsvc.shop.